Returns & Exchanges
At Afnan Perfumes, we strive for your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer concierge team via email with your order number and the reason for your return to receive a Return Authorization code.
- 2.Prepare the Package
Securely pack the perfume in its original, unopened cellophane packaging and include the original invoice to ensure your return is processed correctly.
- 3.Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at any authorized courier location; we recommend using a trackable service for your peace of mind.
- 4.Quality Inspection & Refund
Once our specialists verify the item's condition, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.