Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are Afnan perfumes 100% authentic?
Yes, every fragrance sold on our platform is 100% authentic and sourced directly from our manufacturing facilities to ensure the highest quality and longevity.
How long does shipping typically take?
Domestic orders are processed within 24 hours and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for fragrances?
Due to the nature of beauty products, we only accept returns on unopened and sealed items within 30 days of purchase. If a product arrives damaged, please contact our support team immediately for a replacement.
How should I store my perfume to maintain its quality?
To preserve the scent profile, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
Do you offer samples before committing to a full bottle?
We occasionally offer discovery sets and sample vials with specific promotions. Please check our 'Discovery' category or subscribe to our newsletter for updates on sample availability.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.